Featured Products
Your Questions, Answered
-
Yes! All items are designed and handmade by Panda with care, creativity, and attention to detail. Each piece is made with heart, which means slight variations may occur — that’s part of the handmade charm.
-
Most orders are processed and shipped within 7–10 business days. Custom orders or busy seasons may take a bit longer. Full details can be found in our shop policies.
-
Yes! Custom orders are always welcome. If you have an idea in mind, feel free to reach out through the contact form to discuss details, timing, and pricing. Please note that all approved custom orders require a $10 deposit that will be applied towards the final cost of the order.
-
Returns and exchanges are accepted for unused, non-custom items within 7 days of delivery. Custom orders are non-returnable and non-refundable once production has started.
-
Please review the sizing chart provided on each product page before ordering. If you’re unsure, feel free to reach out — I’m happy to help you find the best fit!
-
Once an order is shipped, tracking information is provided. While I’m not responsible for lost or delayed packages, I’m always happy to help guide you through next steps with the carrier.